Terms and Conditions

Terms and Conditions
OUR TERMS AND CONDITIONS:


In these Terms and Conditions; ‘Goods’ means goods, products or services offered for sale by us.


PLACING AN ORDER & STOCK AVAILABILITY


Your order will only be accepted if received from the United Kingdom or eligible European countries and from persons over the age of 18.


Overseas orders are subject to availability.


All items offered on our website are subject to availability. We will where possible advise you via our web site, details of any items that are currently out of stock. If you do order an item and it is out of stock we will notify you within 1 working day of your order being placed. At that point we will advise you of the likely time scale of any delay, you can then decide to either wait for the item to come in to stock, or cancel your order for a full refund.


You can place your order via our secure online website 24 hours a day, 7 days a week.


On occasions, we may have to conduct further security checks upon payment due to the rise of fraudulent online transactions, to help protect both you and us. Our Customer Services may request that you provide us with proof of address and/or proof of identification before your order can be processed. When this happens we will contact you to request the information required.


We can deliver to another address to that of the billing address but please note that extra documentation may be needed to comply with such orders.


When you pay for your order by credit or debit card we carry out checks or “authorisations” with the card issuer for security reasons. Should any problems occur with the authorisation of your card we will contact you with further details.